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  FAQ>> Graphic Design
 

FAQ - Graphic Design

What kind of graphic design services do you provide?   What's your graphic design procedure?
How long does it take to design a company logo?   How long does it take to design a CIP?
How long does it take to design a flyer or brochure?   How long does it take to design a banner ad?
How many design samples do you create for your graphic design services?   What is a redraw?
What if we don't like any of your primary design samples?   How many changes may we ask for a design sample that we choose?
What if we have our own idea for our company logo?   Can you revise our existing company logo?
Who keeps the copyrights to the graphic you design for us?   How much do you charge for graphic design services?
How will we receive our design project upon completion?   Do you provide graphic design to businesses that involve gambling or adult material?
What are your acceptable methods of payments?   What are your acceptable terms of payment?
What's your refund policy?  
What kind of graphic design services do you provide?
We provide the following graphic design services:
 Logo
 Corporate Identity Package (Logo, Business Card, Letter Head and Envelope)
 Flyer & Brochure
 Banner Ad
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What's your graphic design procedure?
Our graphic design procedure includes the following steps.
 Requirements analysis and data collection
  Design summary review:
     Target market or audience
     Objectives
     Where you want to use the material
  Data Collection:
     Color scheme (your favorite or corporate colors)
     Existing logo
     Pictures
     Copy (text)
     Samples of designs that you like, they could be from websites, advertisements,
      TV commercials or photographs
 Creating and providing concept designs (we create and send you design samples by email)
 Concept design selection (you select the design of your choice)
 Job Completion (we integrate your data in your selected design and send you the
  completed job by email)
 Your final assessment (you review the completed job and tell us your changes)
 Final modification and transmission (we do the final modifications and send you the final
  job by email)
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How long does it take to design a company logo?
You'll receive your design samples in 2-3 days.
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How long does it take to design a CIP?
You'll receive your design samples in 3-4 days.
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How long does it take to design a flyer or brochure?
You'll receive your flyer design samples in 3-4 days and your brochure design samples in 3-10 days depending on complexity and number of panels.
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How long does it take to design a banner ad?
You'll receive your design samples in 2-3 days.
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How many design samples do you create for your graphic design services?
For logo and CIP, this could be 3 or 5; for Flyer and Brochure, this could be 2, 3 or 5; for Banner Ad, this is 3.
Please visit our Logo Packages, CIP Packages, Flyer & Brochure Packages and Banner Ad Package pages.
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What is a redraw?
When you don't like any of our primary design samples, we create and provide you new samples to choose from.
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What if we don't like any of your primary design samples?
Please visit our Logo Packages, CIP Packages, Flyer & Brochure Packages and Banner Ad Package pages.
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How many changes may we ask for a design sample that we choose?
Please visit our Logo Packages, CIP Packages, Flyer & Brochure Packages and Banner Ad Package pages.
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What if we have our own idea for our company logo?
This happens in many cases and it helps us to work toward your satisfaction.
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Can you revise our existing company logo?
Yes.
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Who keeps the copyrights to the graphic you design for us?
The rights of the graphic you choose will be given to you after full payment, however, we reserve the right to present them as samples of our works for promotional purposes. The rights of the samples we create and provide you to choose from remain with us.
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How much do you charge for graphic design services?
Please visit our Pricing page.
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How will we receive our design project upon completion?
We will provide you the computer files through email.
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Do you provide graphic design to businesses that involve gambling or adult material?
No.
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What are your acceptable methods of payments?
For graphic design services we accept business checks or electronic transfer (i.e. Interac Email Money Transfer) to our business account.
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What are your acceptable terms of payment?
For graphic design services, 50% deposit upon order confirmation and the rest upon your approval of the finished job.
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What's your refund policy?
There's no refund for graphic design services as they are fully customized services.
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